Refund and Cancellation Policy

This Refund and Cancellation Policy outlines the terms under which you may request a return or refund for products purchased via the platform.

1. Order Cancellations

We do not have a cancellation policy.
Once an order is placed, it cannot be cancelled under any circumstances. Please ensure all details are correct before confirming your purchase.

2. Exchange / Return Policy

Exchange is not available due to limited product availability.

Returns are accepted only in the rare case of damaged or defective products and strictly under the following conditions:

• A 360-degree unboxing video of the product is mandatory. The video must be recorded from the moment the package is opened, clearly showing all sides of the product.

• The video must be shared within 4 hours of product delivery.

• Share the unboxing video via WhatsApp to: +91 95601 01560.

• The product must be in its original, unused condition.

• Photos or incomplete videos will not be accepted.

• No returns will be accepted for reasons such as change of mind, ordering the wrong item, or no longer needing the product.

📩 For any queries or to report issues, please contact: support@styluusart.com, 9560101560

🔺 Note: Returns are strictly limited to cases of damage or defect and must be supported by a 360-degree unboxing video submitted within 4 hours of receiving the product.

3. Warranty-Related Issues

For items that include a manufacturer’s warranty, please contact the manufacturer directly for any repair or replacement assistance.

4. Refund Timeline

If a refund is approved under exceptional conditions, please allow up to 5 business days for the refund to be processed and credited to your original method of payment.