Privacy Policy

Introduction

This Privacy Policy outlines how STYLUUSART and its affiliates (“STYLUUSART”, “we”, “our”, “us”) collect, use, share, protect, and process your personal data through our website https://styluusart.com (the “Platform”).

By accessing or using the Platform and our services, or by providing your information, you agree to the terms of this Privacy Policy, our Terms of Use, and the applicable service/product terms. If you do not agree, please do not use the Platform.

We do not offer products/services outside India, and your data will be processed and stored primarily within India.

1. Information We Collect

We collect your personal data when you interact with our Platform or services. This may include:

• Name, date of birth, address, email ID, phone number

• Payment details such as bank account, credit/debit card info (with consent)

• Biometric data (e.g., facial features) when required for certain features

• Information submitted during registration or use of services

• Transaction data and behavioral preferences on the Platform

We may also track user behavior in aggregate for analysis. If a third party collects your data via our Platform (e.g., partners, vendors), you are governed by their privacy policies. STYLUUSART is not responsible for the practices of third-party sites.

⚠️ Important: We never request sensitive data such as banking passwords via email or phone. Please report such attempts to law enforcement.

2. How We Use Your Information

We use your personal data to:

• Provide and improve our services

• Fulfill orders and manage customer support

• Inform you about offers, updates, and services

• Customize your experience

• Prevent fraud and resolve disputes

• Enforce our terms and conduct analytics

You can opt-out of marketing communications at any time.

3. Sharing Your Information

We may share your data with:

• STYLUUSART affiliates and group companies

• Sellers, logistics partners, payment providers

• Government or law enforcement when required by law

Such sharing helps deliver our services and fulfill legal obligations. You may receive marketing communications from our affiliates unless you opt-out.

4. Data Security

We follow industry-standard practices to protect your data from unauthorized access or misuse, including:

• Secure servers

• Account-level protection

• Internal guidelines and encryption

However, no system is 100% secure. Use of the Platform indicates your acceptance of inherent risks associated with internet-based services.

5. Data Retention & Deletion

• You can delete your account via your profile or by contacting us.

• We may delay deletion in case of ongoing transactions, claims, or grievances.

• We retain personal data only as long as necessary for our services or as per legal requirements.

• Anonymized data may be used for analytics or research purposes.

6. Your Rights

You have the right to:

• Access and update your information via your account

• Request deletion or correction by contacting us

7. Consent

By using the Platform or providing your data, you:

• Consent to the collection and processing of your data in line with this policy

• Represent that you have authority to share personal data of others, if applicable

• Authorize us and our partners to contact you for legitimate service or marketing purposes

You may withdraw consent at any time by writing to the Grievance Officer. Please note that withdrawal does not apply retroactively and may limit access to services.

8. Updates to This Policy

We may modify this Privacy Policy from time to time to reflect changes in practices or laws. Please review it periodically. We may notify you of significant changes as required by applicable law.